For relaxed residential living

Our caretaker and security service

We believe that safety, orderliness and cleanliness in our housing developments are important aspects in making our tenants feel at home. All our properties are therefore looked after by our caretaker who ensures the buildings and installations are well-maintained. During the evening and night-time hours, extra protection is provided by a security service.

In the following scenarios, our security staff can be at the scene within a few minutes of receiving your call:

  • vandalism or destruction
  • hindering or prevention of theft, burglary or fire
  • technical defects, defective lighting, small emergency repairs etc.
  • loud noise or problems with neighbours
  • to provide emergency first aid

As unforeseen occurrences mostly happen in the evening, at weekends and on public holidays:
in the event of accident or emergency, as a tenant you can contact us 24/7 by telephone:


0049 (0)3641 884-488

Service-Center Stadtmitte

Saalstrasse 7
07743 Jena

Directions (106 kB)

Fax: 0049 (0)3641 884-469

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Opening hours
Monday   10am – 4.30pm
Tuesday   10am – 6pm
Thursday   10am – 6pm
Friday   10am – 2pm
Service-Center Lobeda

Matthias-Domaschk-Strasse 1
07747 Jena

Directions (104 kB)

Fax: 0049 (0)3641 884-369

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Opening hours
Monday   9am – 4.30pm
Tuesday   9am – 6pm
Thursday   9am – 6pm
Friday   9am – 2pm
Service-Center Winzerla

Anna-Siemsen-Strasse 21
07745 Jena

Directions (100 kB)

Fax: 0049 (0)3641 884-429

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Opening hours
Monday  9am – 4.30pm
Tuesday  9am – 6pm
Thursday  9am – 6pm
Friday  9am – 2pm
Service-Center Blankenhain

Rudolstädter Strasse 1a
99444 Blankenhain

Directions (81 kB)

Tel.: 0049 (0)36459 639-897
Fax: 0049 (0)36459 639-895

Send us an email

Opening hours
Tuesday1pm – 6pm
Thursday9am – 12pm