Your contact person for suggestions and complaints

Praise and criticism

We handle both praise and criticism in a very careful, responsible and solution-oriented manner. That’s why we established a complaint management division. We would ask you to contact us directly if you are not satisfied with our service, require more information from us or would like to offer advice or tips on how we can improve. It’s important for us that you enjoy living in our properties and that our service suits your lifestyle! We are of course also delighted whenever you give positive reports about us as landlords to your friends, neighbours or colleagues.


jenawohnen GmbH
Löbdergraben 19
07743 Jena

Annett Lohse
Complaint management
Tel.: 0049 (0)3641 884-448
Fax: 0049 (0)3641 884-215